|
|
We ALWAYS provide guaranteed quotes prior to performing the work and you will NOT be charged for anything above the quoted price. We never tack on hidden charges you didn't know about, and you can rest assured that you'll always know what your cost is. We also keep a keen eye on your entire yard and point out things that we think you might be interested in taking care of... Would you like the hedges along the driveway trimmed? Would you like a fresh layer of bark applied to your front gardens this Spring? Would you like those dead leaves raked out of your flower beds? Would you like those Rhododendrons along your sidewalk pruned? Of course, there is never any obligation to request any of the additional services that we recommend, but we feel that an informed customer is a happy one. We work hard to make sure your yard looks the best it can be. Why Smith Lawn Services? After you've made the decision to hire someone to care for your yard, it can be difficult to find the right company. It seems like there are so many to choose from! When making your decision, consider the following: Smith Lawn Services is the "right" size - not too small and not too big. We're big enough - we have the manpower to perform larger jobs efficiently. We have all the right equipment. We know a lot about our industry. We run this business like a business. Our crew is professional. Most importantly - we're a legitimate business. (Be cautious when working with someone who may not operate legally - at the very least, make sure your service provider carries liability insurance to cover damages that may occur on your property. See Already Being Serviced?) We specialize on serving homeowners on the Eastside, and having this focus allows us to offer competitive rates. Our customers consistently tell us that we offer "the most bang for the buck" (see Customer Comments). Of course, there will always be someone who can provide cheaper service - but over the years, these providers drop out of the picture and new ones crop up - it's an inevitable occurrence in our industry. But when compared to lasting, legitimate businesses, our rates are competitive and reasonable. We specialize in maintenance - many landscape contractors also offer maintenance service. We feel that's the same as having a building contractor clean the house they built you. Simply put, landscaping and lawn maintenance are two different business models - even the State of Washington defines them as two different business entities. 9 times out of 10, we'll charge you less for better service than a landscaper. You can count on our experience - Our senior crew leader and founder of the company, Jaron Smith has 15 years of experience in the grounds maintenance industry - including nursery work, a position as a golf course superintendent, and a decade providing lawn care to homeowners. Our crew members that he supervises are trained and experienced. All of this will assure you that your property will be expertly taken care of. We believe in customer service - simply put, we want you to be happy with your yard - we aren't satisfied unless you are. Guaranteed. This is one reason that we see so many referrals - in 2005, 30% of all of our new customers were recommended to us by their friends, neighbors, or colleagues. We think that says volumes about the way we care for you as a customer. You can depend on us - we're reliable. Bottom line: we want you to trust us. We're easy to work with because of our great communication skills - our customers are always telling us how easy it is to talk to us. And we're great at listening. Yards are different. People are different. If you have something envisioned, we'll discuss it with you until we have that same vision in our mind. Then we make sure that the finished project is the same as the vision. You can actually reach us. We almost always answer the phone. If you do end up leaving a message, we call you back promptly. We read and respond to your emails right away. Being able to contact us how and when it's convenient for you makes a huge difference. We're a family-owned, family-operated business that cares - we treat our employees well. We're involved in the community. We support charitable organizations. We believe that running a business carries a greater responsibility than pleasing our accountant. You're a VIP. Hire a lawn care provider that will treat you like one.
|
© Smith Lawn Services, Inc.
|